Admin Code
Rules of behaviour of admins at Amateri.com- The main mission of the admin is to help and assist the users of the Amateri.com platform.
- Admin deals with users decently, with dignity and professionally.
- Admin may not establish personal relationships with users during working hours and through work accounts.
- Admin may not communicate with users outside the platforms used and expressly designated by the operator of Amateri.com.
- Admin is obliged to protect the privacy of users with whom they come into contact.
- The admin must not communicate with anyone about the facts that they learn about during the performance of their work.
- Admin may interrupt communication with the user or completely ignore them in case the user behaves aggressively, rudely, vulgarly or in any other way inappropriately.
- Admin does not disclose information to users about internal conditions and matters in the company for which they work.
- During the performance of their work, the admin investigates all circumstances that may influence their decision.
- Admin handles user requests without delay, and in the case of a complaint, within 30 days at the latest.
