Notes in messages

🔒 Notes are private and only for your use. They help you keep track of communication and important information about users.

You can view, add, and edit notes directly in messages. They also remain available in the user profiles where you originally added them.

📝 How to add a note

1. Open a conversation with the user in the messaging system
2. In the top right corner of the conversation, click the menu (three dots icon)
3. Select "Add note"

👀 How to view or edit a note

• If a note already exists for the user, it will appear in the top right corner of the conversation under the "Notes" tab
• By clicking the pencil icon, you can edit it at any time