Verifying That the Account Is Yours

If you can't log into your profile because you don't remember the registration email or can't access it anymore, please contact us.

• Use the contact form for this.

To prove the account belongs to you, there are three possible ways:

✅ 1) Using a payment confirmation:

Attach a PDF file showing a payment confirmation you previously made from your account (for example, for VIP membership or credits).

❗ If there was never any payment made from your account, we have no way to confirm your identity. In that case, we cannot tell you or change your registration email.

🪪 2) Using your personal ID:

This applies only if your profile was previously verified with an ID document (like a passport or national ID).

Take a selfie holding a valid government-issued ID next to your face.
Attach this photo to your request.

📸 3) Using a profile photo match:

If the first two options don't apply but your profile contains photos or videos of yourself, you can use this method:

• Take a new photo in the same place and clothing as shown in one of your profile photos.
• Also include a photo where you're holding a handwritten sign that says:
  your nickname, today’s date, and the website address www.amateri.com