Identity verification

Identity verification is used to confirm a user’s identity and verify their legal age. This process helps ensure a safer and more trustworthy environment within the Amateri.com community.

Within verification, we distinguish between two types of identity:

1️⃣ Profile identity - the identity of the main user who manages the account. This user can approve the Creator Agreement, which provides more options for earning credits and withdrawing them.
2️⃣ Performing person identity - other individuals who may appear in content uploaded to the profile.

📸 How verification works

You can find the verification on this page. In the relevant form, upload photos of the front and back of your identity document, as well as a photo of yourself clearly holding the document in your hand. Your face and the readable details on the identity document must be visible in the photos.

Identity verification can also be carried out using BankID. However, the availability of this method varies depending on the country and the banking institution that must be integrated into the system.

Identity approval usually takes up to 24 hours, but in some cases it may take up to 3 days due to a high number of requests.

🧑 Reasons for verification rejection

Identity verification may be rejected if the following conditions are not met:

  • the entire hand holding the document is not visible – the photo must clearly show that the document is being held by the verified person
  • it is not clear that the document belongs to the person in the photo – the face and document details must match one person
  • the photos are blurry – images must be sharp and clearly readable
  • the document details are not sufficiently legible – all important information must be clearly visible
  • the photos are edited or contain filters (cropping, blur, contrast changes, effects, etc.) – edits may prevent successful verification

🔒 I don’t have the full verified user badge

If your verification has been successfully completed but the badge is not displayed, it does not necessarily mean there is an error. The most common reasons are:

  1. mismatch between the profile age and the verified age → to receive the badge, the correct age must be set in the profile
  2. incomplete verification for a couple account → both users must have their profile identity verified; verifying only one person or only the performing person identity is not sufficient
  3. mismatch between the profile gender and verification → the profile identity must match the gender set in the profile (for example, if the profile is set as female, a woman must complete the verification; if it is set as male, a man must complete the verification)

🔗 You can find the current profile verification rules here.